Terms of use

These terms apply to the Notekrub website and app (together, the "service"), provided by the operator of Notekrub ("we" or "us"). By signing up for or using the service you confirm that you have read and accept these terms. If you do not accept them, please stop using the service.

How we handle personal data is explained in the privacy policy, a separate document. Accepting these terms is not consent under the personal data protection law; anything that needs your choice is always asked separately.

1. Our service

• Notekrub is a place to write notes, organise notebooks and tags, keep tasks with reminders, attach files, share and work with others, import from elsewhere and work offline on your devices.
• We do not charge for the service at present. If a paid service is offered in future, we will show its price and conditions and ask you to agree before you pay, every time.
• We may improve, add or retire features. If a change significantly affects how you use the service, we will tell you in advance as described in section 11, and if we stop the whole service we will tell you at least 30 days in advance so you have time to export your data.

2. Accounts and identity

• Sign up with an e-mail address or mobile number and a password. E-mail is verified with a link, a mobile number with a one-time code (OTP), and every sign-in needs your password.
• Give accurate information that is really yours. One account per person.
• Keep your password, OTPs and app or Web Clipper tokens secret and do not let others use your account. You are responsible for what happens through your account unless it is our fault.
• If you think someone else has used your account, change your password and tell us straight away.
• If you are under 20, you need the consent of your legal representative, such as a parent or guardian, before you sign up.
• If you sign up or use the service for an organisation, you confirm that you may act on its behalf.

3. Acceptable use and your promises

You will not use the service to

• store, share or publish unlawful content, such as false or obscene data that is an offence under the Computer-Related Crime Act, sexual content involving children, defamation or incitement to violence;
• infringe copyright, trademarks, trade secrets, privacy or other people's personal data;
• send viruses, malware, phishing links or spam;
• access other people's accounts or data without permission, run penetration tests, or get around limits and security measures;
• send automated requests or scrape beyond normal use, or slow down or break the service (the API and the Web Clipper may be used within the limits the system sets);
• impersonate anyone, or resell the service without our permission.

You confirm that you have the rights to the content and files you bring into the service and that your use is lawful. If your breach of these terms or of the law causes a claim against us or a loss to us, you agree to compensate the actual loss to the extent that is fair and reasonable in the circumstances.

4. Your content and our rights

• Notes, attachments and other content you create or import remain yours. We claim no ownership.
• You allow us to store, copy, process, display and transmit your content only as needed to provide the service to you and to the people you share with, for example to sync between devices, back up, search, preview files and import, and to comply with the law. This permission is free of charge, non-exclusive and ends when the content is no longer in the service, except for what must be kept under section 6 or by law.
• We do not open your content unless you ask us for help and allow it, we need to investigate a notice under section 8 or a security problem, or the law requires it.
• The software, name, logo and design of the service belong to us or to those who license them to us; do not copy or use them without permission. We may use any feedback you send us to improve the service without payment.
• Keep your own copies of important data. You can export everything at any time from Settings › My data.

5. Sharing and public links

• A link for "anyone with the link" lets whoever has it read that note or notebook without signing in, and may show images and attachments as the system is set. A link for "signed-in users only" needs a sign-in first.
• Shared pages ask search engines not to index them, but we cannot stop people who have a link from passing it on or saving the content, so share only what you are happy for others to see.
• Links may never expire, depending on the system setting. You can turn a link off at any time under "Manage sharing".
• Members you invite can read or edit according to the role you give them, and each person's edits are recorded in the history with their name.
• You are responsible for what you share and for choosing whom you share it with.

6. Trash, revision history and activity records

The system does not delete data at once, so your work is not lost and things can be checked later.

• Deleted notes move to the trash and can be restored.
• The system keeps note revisions up to the number of versions it is set to keep, and keeps a permanent activity record (audit log) of who did what and when. The audit log never holds note content.
• What is kept, for how long and your rights are explained in the privacy policy.

7. Service as is and limits of liability

• We aim to keep the service working well and safely, but we provide it as it is and as available. We do not promise that it will be free of errors or interruptions or suit every purpose you have. It may be closed for maintenance at times, and offline edits made on several devices may conflict so that you must choose which version to keep.
• We are not liable for indirect or consequential loss, or for loss of profit or business opportunity, arising from using or being unable to use the service.
• Our total liability to you, for whatever reason, is limited to the fees you paid us in the 12 months before the event or 1,000 baht, whichever is higher.
• These limits do not apply to harm to life, body or health caused intentionally or negligently by us, to loss caused by our wilful misconduct or gross negligence, or to liability that the law does not allow to be limited. Nothing here takes away rights you have as a consumer under the law.

8. Suspension and notices of unlawful content

• We may suspend part or all of an account, turn off shared links or block access to content when there is good reason, for example a breach of section 3, an order of a court or an authority, to prevent harm to the system or other users, or after a notice under the procedure below. We will tell you why unless the law forbids it or it would harm an investigation, and you can object through the contacts in section 12.
• Reporting unlawful content: if you find content in the service, for example through a public shared link, that appears to be an offence under section 14 of the Computer-Related Crime Act or that infringes your rights, notify us through the contacts in section 12 with your name, address and contact details, the link or location of the content, the facts and why you consider it unlawful, the harm caused to you and a statement that what you report is true, or attach a copy of a police report.
• Once a notice is complete, we will review it and suspend or remove the content within the time set by the Notification of the Ministry of Digital Economy and Society on the procedure for notification, suspension of dissemination and removal of computer data, B.E. 2565 (2022), issued under section 15 of the same Act, and we will send a copy of the notice to the user who owns the content.
• Knowingly false notices may be an offence under the law.

9. Cookies and usage statistics

This site has no cookie banner or consent pop-up; everything is explained in this section instead. A cookie is a small piece of data a website keeps in your browser. We only use our own cookies: no advertising cookies, no cross-site tracking cookies and no third-party analytics scripts. The one exception is the YouTube or Vimeo player that loads when you press play on a video in a note, which may set that provider's own cookies (see the privacy policy).

Necessary cookies let you sign in, protect against forged requests and remember your choices. If you block them in your browser, you will not be able to sign in.

Usage statistics are collected in our own system to see which pages and features are used and where people get stuck, so we can improve the service.

• Until you choose, your browser is remembered under these terms with a random id in the notekrub_vid cookie. It holds no name, e-mail address or phone number.
• We record the pages you open, time on each page, scrolling, the names of buttons you press, the site or campaign that brought you, device, browser and operating system groups, screen size, language and an approximate country taken from your browser's time zone.
• We do not keep IP addresses in the statistics, we do not record what you type (for a form with errors only the field names), and we do not record note titles or content.
• If you sign in on a remembered browser, that browser's statistics are linked to your account so usage can be seen per person. Details are in the privacy policy.

We collect statistics on the basis of our legitimate interest in running and improving the service. You can object at any time with the "Decline statistics" button below. When you decline, we delete the random id, unlink the visits it had tied to your account, and no longer remember this browser; pages you open are still counted in totals with a daily code that is calculated without storing your IP address, and the key used for it is deleted within 2 days, so it cannot be traced back to you. If your browser sends Global Privacy Control (GPC) or Do Not Track (DNT), we treat it as declined until you press "Accept statistics" yourself.

Besides the buttons above, you can delete or block cookies in your browser settings. The app also keeps some data in your browser so it works offline, such as copies of synced notes and the theme you chose. That data stays on your device and can be removed by clearing this site's data in your browser.

10. Closing your account

• You may stop using the service at any time and ask us to close your account through the contacts in section 12. Export your data first from Settings › My data.
• When an account is closed, we stop sign-in, revoke shared links and handle the data as described in the privacy policy.
• We may close an account that seriously or repeatedly breaches these terms, telling you why as described in section 8.

11. Changes to these terms

• We may update these terms to match the service or the law. The "Last updated" date above shows the current version.
• For an important change that affects your rights or obligations, we will tell you at least 15 days before it takes effect, by e-mail, an in-app notification or a notice on the site. Corrections and changes the law requires may take effect at once.
• If you do not accept the new version, you can stop using the service and ask us to close your account before it takes effect. If you keep using the service after that date, you accept the new version.

12. Governing law and contact

• These terms are governed by Thai law. If there is a dispute, please contact us first so we can try to resolve it together. If we cannot agree, the competent Thai court will decide. For users who use the service for a business, the parties agree that the courts in Bangkok have jurisdiction.
• If any part of these terms cannot be enforced, the rest remains in effect. If the Thai version and another language differ, the Thai version prevails.
• Contact us:

• Operator: the operator of Notekrub
• The site operator has not published contact details yet.